Refund Policy:
In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us.
Kindly note that the refund process may take 2 – 4 weeks (working days) due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.
Mandatory Identification Document:
ID documents are Mandatory for all guests (Foreign, NRI’s and Indian Nationals) to provide Photo ID at the time of booking confirmation. Documents as per details given below are applicable for different categories:
- For foreign nationals – copy of Passport + Visa is mandatory.
- For Non Resident Indians clients (NRI client) – copy of passport.
- For Overseas Indian clients holding OCI / PIO card – copy of passport and copy of OCI/PIO card is mandatory.
- For domestic clients – copy of Driving License / Voter ID Card / passport is mandatory or any Photo ID can be used at the time of check in.
Hotel Check in and Checkout policy:
Check-In Timings: 1100 – 1500 Hours
Early check in is subject to availability the rooms. For guaranteed early check-in, needs to be made starting from the previous night.
Check-Out Timings: 1000 – 1200 Hours
Late check-outs are available on request and subject to availability / Payment.
Our liabilities & limitations:
Please note that after the finalization of the tour/service cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel cost or guide charges by the Govt. of India, the same would be charged as extra.
M/S Indo Culture Holidays, Rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such change – the rates quoted by us before modification can be changed by us according to the modifications by hotels or airlines.
M/S Indo Culture Holidays, shall not be responsible and shall not accept any liability towards the Clients or his/her legal representative for any loss of property or damages resulting from death or injuries including loss of services which the Clients may sustain on account of act, negligence or default by any transportation Company, hotel agents or any other body of persons, its agents or service providers providing such services or facilities or arising out of or while engaged in any tour, means of transportation or other services, whether due to ownership, maintenance , use, operation or control of any automobile, bicycle, boat, motor, or other vehicle in common carrier or otherwise and whether due to its or there negligence or otherwise or regardless of how caused. Clients using sporting equipment, bicycles, sailing boats, scuba diving gear, hired or supplied by hotels or rental bodies shall do so at their own risk.
M/s Indo Culture Holidays, do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage & personal property/s at all times are at the client’s risk.
M/s Indo Culture Holidays, Reserves the right to refuse to carry out its contract with any person whom it may consider being undesirable in its absolute discretion and it shall not be required to show any reason for doing so.
Notification of Modifications and Changes to the Policy:
M /S Indo Culture Holidays, reserve the right to change the terms of the Policy from time to time, as seem fit, without any intimation to you, and your continued use of the Website or App will signify your acceptance of any amendment to these terms. You are therefore advised to re-read the terms of the Policy on a regular basis. Should it be that you do not accept any of the modifications or amendments to the terms of the Policy, you may terminate your use of our services immediately.
Jurisdiction clause:
All the disputes arising out of this agreement or any other subsequent agreement would be subject to Himachal Courts only.
Regarding above all mentioned unclear Polices, Terms & Conditioned kindly requested to contact with only Team Indo Culture Holidays & all payment related conversations should be acceptable on our official email ID – Info@Indocultureholidays.com
